History.
Late in 2005, Overall Parts Solutions (OPS) launched a revolutionary collision parts tool called OPSTRAX. OPSTRAX is a web-based parts coordination system designed to work with major estimating and management systems. In its first year of use, OPSTRAX processed over 500,000 transactions! Over 2 million transactions are expected on OPSTRAX in 2007! Hundreds of shops and vendors are utilizing this new technology, with more being added every day! OPSTRAX has permanently changed the way shops manage their parts departments!

Shop Benefits
What can OPSTRAX do for you?

Getting parts quickly is one of the biggest challenges shops face. Cycle time is impacted on a daily basis by insurers’ ever-increasing demands! Although online parts ordering programs have been tried in the past, none have had the impact of OPSTRAX. Here are just a few reasons why OPSTRAX is beneficial to your shop.

Provides Organization!
OPSTRAX provides a systematic, standardized method of ordering and tracking parts. With its simple, intuitive interface, OPSTRAX enables shop personnel to know what parts were ordered, when they were ordered, when the vendor responded and when those parts will arrive! Any partial orders and back-ordered parts are noted as well!

Enhances communication!
OPSTRAX provides consistent and timely communication with your vendors! There is no question about when parts were ordered and when they will be delivered. The Alert feature in Trax allows you to notify vendors of unresolved issues such as delays, damaged parts, missing parts, wrong parts, and slow response times! Likewise, the Need More Info in Trax enables direct communication between vendors and shops about parts orders without time-consuming phone calls!

Saves time!
How much time does a shop spend ordering parts? Did you know the average phone order is 4 ½ minutes? Most jobs require several calls! With OPSTRAX, you can place multiple orders with one click of a button! What used to take a shop 30 to 45 minutes to do can now be done in a matter of seconds!

Manage your vendors!
OPSTRAX provides valuable reports measuring your vendor response time, fill rates, delivery times, and error rate. All reports are customizable with a click of a mouse. This valuable information allows you to measure efficacy of your vendors and enables them to enhance the quality of their service!

Increases profitability!
How do you measure the value of having consistent, detailed and timely information on parts orders while getting the best possible performance out of your vendors!? OPSTRAX reduces your wait time on parts and impacts the productive capability of your shop by reducing your cycle time. Simply stated, OPSTRAX is the most effective parts management system in the collision industry! Contact one of our reps today to get OPSTRAX in your shop!